Frequently Asked Questions
Everything you need to know about your AMR Beauty Group experience.
What is the typical shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
Are your beauty products cruelty-free?
At AMR Beauty Group, we prioritize ethical sourcing. A majority of our professional range is cruelty-free, and we clearly label these attributes on each individual product page.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer professional discounts for salon owners?
Yes, we provide exclusive trade pricing for industry professionals. You can apply for a pro account by submitting your certification through our 'Professional Portal' link.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans such as Afterpay and Klarna.