Returns & Exchanges
At AMR Beauty Group, we want you to be completely satisfied with your professional beauty supplies and salon essentials. If a product doesn't meet your expectations, our streamlined return process ensures a quick resolution so you can get back to your business.
Check Eligibility
Ensure your items are unused, in their original packaging, and within our 30-day return window for a full refund or exchange.
Submit a Request
Log into your account portal or contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA).
Pack and Ship
Securely package the items to prevent damage during transit and attach the provided return shipping label to the outside of the box.
Processing and Refund
Once our warehouse inspects the returned goods, we will issue your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing